Lessons Learned

  • For the presentation of the 23 geosites, the elected council officials of the Chablais had to choose between a “new technology” mediation solution and a “classic” mediation solution (traditional information panels, small amount of supporting new technology).  The elected council officials chose the classic solution, partly because of the frontier location of the Chablais, partly due to cost expectations and partly thought lack of interest / confidence in new technology mediation possibilities.  Overall, it can now be seen that a high end “new technology” mediation package could have delivered very powerful mediation tools more cheaply than the classic solution.
  • Choose your technology solutions only once the project team has an appreciation of the:
    • new technology choices
    • best fit with the underlying data,
    • communication objectives.
    • General – any other issues and ideas.

 

  • There are a number of low cost / free new technology options – it does not have to be expensive
  • The content team needs to have an appreciation of new technology options so that an initial organisation of material can be started ahead of the true engagement of the specialist consultants. Preparing content is a lengthy process and can complicate and extend the project timetable.
  • Be selective about what roles you award consultants, it is rare to find a consultancy that can truly wear many hats covering many disciplines.
  • Who chooses the consultants? Care has to be taken when tendering for consultants when there is limited new technology expertise in-house. Try to use the simplest form of public tender possible as it can be very time consuming.
  • New technology can be a very powerful tool in extending the understanding of heritage. For example, a 3D film reconstruction of a plasterworks has considerably improved the understanding and spatial organisation of this important industrial site. It has also proved to be a very useful tool in explaining an inaccessible heritage site within the village.